case study
The Westcliffe Federation
“Our parents really value the Parent App and it delivered what we set out to achieve with it.”
Interview with Lindsay Jenno | Federation Business Manager
The Westcliffe Federation
What challenges were you looking to address?
“More effective communication between school and parents, alongside using a familiar digital format, such as an app for parents, to assist them with fulfilling school administration requirements. Parents are increasingly busy, and I wanted an app style product to help them and us. We also needed a new website to ensure we could remain compliant and improve our ‘window’ to the outside world. “
Why did you choose Parentapps Connect over other providers?
“I was looking for a website and app that synced in order to reduce administration time in maintaining information, and also offered digital form submission. Other products offered many features, but none offered both these two key options. It seemed very ‘parent friendly’ and that was key to its success. “
How does our Payments solution help with your daily processes?
“Reduced ‘chasing time’ for forms, consents, payments. Eliminated daily cash reconciliation and weekly banking by giving us the facility to go cashless.”
It seemed very ‘parent friendly’ and that was key to its success.
What is your favourite Parentapps feature?
“Digital form submission. It was a game changer for us and parents.”
Any other feedback?
“I have been impressed by Parentapps’ drive to improve and extend its products throughout the four years we have been a customer. The support is responsive and effective. Even when there have been technical issues, they are dealt with quickly by the team.
Our parents really value the Parent App and it delivered what we set out to achieve with it. “
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