“It’s honestly the best thing we’ve done. It’s efficient, it saves such a lot of time and it’s one central place again which for me is the most important thing.”
What challenges were you looking to address?
There were so many emails, people were being bombarded. It wasn’t quality, but rather too much quantity, that was the problem. Parents are busy and they don’t have the time to read all their emails. You know what it’s like. So we needed a place that would house everything.
The problem with that as well is that we try not to promote anything about life inside the school, with dates and things like that on our website, because the press could get hold of them. It’s private. So these are the challenges we were facing.
Communication between the teacher and parent was also through just email, and we found that to be diminishing in satisfaction levels, because teachers just didn’t have time to communicate.
What features where you looking for?
For me, the most important thing in comms was that everything was in one central place, because even if we had our newsletter or emails going in and out from everywhere, parents know where they can find the information.
For me, it was the one-stop-shop side of the app that was important. Obviously nowadays everything is at everyone’s fingertips and moves so fast. I honestly felt that we’re just not doing enough with emails or our Facebook page. We just weren’t getting to everybody. Not everybody uses Facebook, not everybody sees their emails. So, here at least they have one central place.
Why did you choose Parentapps?
I just liked their (Parentapps) approach. I spoke to Kevin and Hailey and they did a demo for me and all the parents because the parents were really on board and I kept them involved in the process all the way through. I just was impressed with the way that the app worked. Piota was ok but too basic. That’s why I chose Parentapps.
How are parents
with the app?
Why did you change to a Parentapps website?
Now that we’ve got 96% of our parents signed up (and using the app) people are getting more and more aware of what’s on there and know that any consent form they have to fill in is on the app. It’s made it so much easier for me.
I think the good thing about having the app is that we have the best of both worlds. It is a communication app, but teachers can put curriculum overviews and photos and everything else that goes into the newsletters on there, so it improves both aspects.
What impact has Parentapps had on your school?
The setup was straightforward and smooth. It’s honestly the best thing we’ve done.
You know where it is, it’s on the app. You know where to go, it’s on the app. That for me is essential.
And it’s about you guys too. I felt comfortable the whole way through.
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It really has changed the way we communicate with our community. It’s streamlined processes, it has enabled staff to really quickly send out messages, communicate and reach a wider audience.
It’s honestly the best thing we’ve done. It’s efficient, it saves such a lot of time and it’s one central place again which for me is the most important thing.
Printing out 400 letters and distributing them around the school was time-consuming. With the app, you know the messages you send out will be seen by parents.
It’s massively reduced costs through paper letters but also having term dates and links to the website, makes the information far more accessible and that’s reduced the number of things parents call in for.
It’s immediate. We can hit many many parents, really quickly. It’s just revolutionized school. That’s all I can say, it’s just fantastic. I really really love it.